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Deliveries in the UK will be received within 7 days.

Deliveries outside of the UK will be received within 14 days.

Prices of delivery are priced individually to the item and location.

You have the right to cancel within seven days of purchasing or within seven days of receipt of goods.

We’ll refund the price you purchased your item at.

All items will be inspected on return – all original protective sleeves of items must not be removed if you wish to be refunded

Please return in the package received in and post to 11 Cecil Court, London WC2N 4EZ

Your items will be refunded and processed within 10 days of the item return.

We all hate postage charges, but we will never charge for our time and we will calculate the postage fairly.

At checkout, you will pay for your goods but NOT the postage.

We will package your goods and then contact you with the appropriate options.

Once you’ve chosen how you’d like the items to be sent, we will issue a postage invoice.

Factory Records US unused memo slip